Mesa, AZ – Technician Training | Level 1 Apprentice
May 4, 2020 @ 8:00 am - May 15, 2020 @ 5:00 pm
With due regard to the safe and healthy environment in Camping World/Gander RV and the country today, CWTI has cancelled all April & May classes because of the global concern regarding the coronavirus outbreak.
Further updates regarding the status of upcoming classes can be found on our website. www.CWTechInstitute.com
We apologize for the inconvenience.
CWTI
The Technical Institute’s Level 1 Apprentice Course serves as introductory training for all newly hired and less experienced Service Technicians at Camping World. In this course, attendees will acquire the basic skills and knowledge to perform the required responsibilities of a Service Technician. Particular emphasis is placed on performing a Pre-Delivery Inspection (PDI). The course includes a description of the necessary safety requirements. The Technician is introduced to the overall process of the Service Department in order to understand how they interact with all of the other members of the Service Department Team. Elements of Customer Service are emphasized to promote better retention of the Customers.
OUTLINE
History and
Introduction to RVs
Tools and Safety
Service and Parts
Department Tour
Sequence of Operations
Warranty Process
Service Department
Process Charts
Pre-Delivery Inspection
(PDI) Zones and Process
Propane
Plumbing
Electrical
Batteries
Water Heater
Air Conditioner
Appliances
Introduction to
Trouble-Shooting
